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Service Portal is now Available

Get alerts on when to send your instrument needs service & our certificates are all uploaded to your account.

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Get quick tips

ASTM Methods- information
and support

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Watch and learn

Discover new ways to enjoy your devices with our how-to and help videos.

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Have a Question?

Ask everyone. Our Ayalytical Service & Support Community can help you find answers.

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On-Site and In-House Service

Our Ayalytical team is here to travel to you & your instrument.

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Trade in with Ayalytical

Turn an eligible instrument into credit towards a new one, or recycle it for free. AyaTrade is good for you and the planet.

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Let’s get that fixed

Does your analyzer need repair? You can connect with our AyaService team on any platform, Visit our service centers in Chicago or Houston, or mail in your device. Whatever you choose, we’ll make sure your device works the way it should.

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Service & support from Ayalytical

Our AYAservice plans are upon request only, additional hardware service options, and expert techinical support at your hands.

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Beware of counterfeit parts

Some counterfeit and third-party consumables, glassware, and service repair parts may not meet manufacturer specifications, resulting in operational and safety issues and causing damage to the instrument. To ensure your replacement parts are genuine, we recommend getting in contact with one of our trained Ayalytical Sales/Service personnel.

Our team has more than 30 years of experience

30 +

2,000 +

1,000 +

14,500 +