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Our customer service team is committed to providing timely assistance, with a typical response time of 1-3 business days. Additionally, we offer 24-hour technical phone support to ensure that you have access to expert help whenever you need it. Your satisfaction is our priority, and we’re here to assist you every step of the way.

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Chicago Office

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Service Portal

Quickstart Guide
Learn how to get started with managing your units and instruments on the Customer Portal.
quickstart guide
Service Portal
Get alerts on when to send your instrument needs service & our certificates are all uploaded to your account.
Service Portal