Service Portal is now Available
Get alerts on when to send your instrument needs service & our certificates are all uploaded to your account.
Customer Portal Quickstart
Learn how to get started with managing your units and instruments on the Customer Portal.
1
Adding Unit Locations
After signing in you will be directed to add all the locations you would like to populate your units.
2
Adding Instruments to Each Location
After adding in location make sure to add in your instruments for each location that will be populated already for you.
3
Verifying Serial Numbers of Total Instruments
Click on total Instruments and double check all serial numbers look right.
4
Checking Calibration Certificates
Check to see your calibration certificates.
5
Reviewing Upcoming Calibration Due Dates
Check the Instruments box and see what is due in 30 days.
6
Requesting Return Material Authorization (RMA)
Send in your unit by clicking on request RMA.