Service Portal is now Available

Get alerts on when to send your instrument needs service & our certificates are all uploaded to your account.Learn how to use our online service portal below.

Visit Service Portal >

Customer Portal Quickstart

Learn how to get started with managing your units and instruments on the Customer Portal.

1

Adding Unit Locations

After signing in you will be directed to add all the locations you would like to populate your units.

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2

Adding Instruments to Each Location

After adding in location make sure to add in your instruments for each location that will be populated already for you.

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3

Verifying Serial Numbers of Total Instruments

Click on total Instruments and double check all serial numbers look right.

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4

Checking Calibration Certificates

Check to see your calibration certificates.

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5

Reviewing Upcoming Calibration Due Dates

Check to see your calibration certificates.

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6

Requesting Return Material Authorization (RMA)

Send in your unit by clicking on request RMA.

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