Service Portal is now Available
Get alerts on when to send your instrument needs service & our certificates are all uploaded to your account. Learn how to use our online service portal below.
Customer Portal Quickstart
Learn how to get started with managing your units and instruments on the Customer Portal.
1
Adding Unit Locations
After signing in you will be directed to add all the locations you would like to populate your units.
2
Adding Instruments to Each Location
After adding in location make sure to add in your instruments for each location that will be populated already for you.
3
Verifying Serial Numbers of Total Instruments
Click on total Instruments and double check all serial numbers look right.
4
Checking Calibration Certificates
Check to see your calibration certificates.
5
Reviewing Upcoming Calibration Due Dates
Check the Instruments box and see what is due in 30 days.
6
Requesting Return Material Authorization (RMA)
Send in your unit by clicking on request RMA.